patients
patients
For Patients
Catawba Radiology is here to help with any questions or concerns you may have prior to your exam. We are committed to providing compassionate and quality care. To assist you we have provided several online patient resources below which you may find helpful prior to your exam.

Preparing for Your Visit

Each medical facility that you may visit provides guidelines and policies to ensure proper care and attention is given to each patient during their visit. Preparing for your visit is also important. Pre-Visit guidelines will vary depending upon the type of procedure a patient will have performed. It is important that you discuss with your physician to ensure you are ready once you arrive.
 
Here are links to area hospitals and their associated imaging centers that can assist you in preparing for your visit:
One Important Note:
Please allow 30 minutes to complete your registration prior to your scheduled exam.
 
Also, please remember to bring the following to your appointment:
  • Health Insurance Card
  • Physician Order
  • Photo ID
If you prefer, please use one of the telephone numbers below:
For administrative and general questions: 828.322.2644
Billing questions: 828.322.2870
 

Notice of Privacy Policies
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully. If you have any questions about this notice, please contact the Catawba Radiology Privacy Officer at (828) 485-5454.

Nondiscrimination Policy
Catawba Radiological Associates, Inc. (“CRA”) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin (including individuals with limited English proficiency), age, disability, or sex (including gender identity) and is compliant with Section 1557 of the Affordable Care Act.  CRA does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Our complete Notice of Nondiscrimination Policy can be viewed here.

Grievance Procedure
It is the policy of Catawba Radiological Associates, Inc. (“CRA”) not to discriminate on the basis of race, color, national origin (including individuals with limited English proficiency), age, disability, or sex (including gender identity).  CRA has adopted an internal grievance procedure providing for prompt and equitable resolution of complaints alleging any action prohibited by Section 1557 of the Affordable Care Act (42 U.S.C. § 18116) and its implementing regulations at 45 C.F.R. pt. 92, issued by the U.S. Department of Health and Human Services. Our official Grievance Procedure can be viewed here.