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CORONAVIRUS (COVID-19)

WE ARE PREPARED TO CONTINUE TO PROVIDE 24/7 CARE

The health of our patients, staff and communities is our primary focus. As we continue to closely monitor any updates regarding COVID-19 (coronavirus), we want you to know that we taking the necessary precautions and are here for you.

Catawba Radiology has protocols in place to help ensure our community continues to have immediate access, 24 hours a day/7 days a week, to a local radiologist. These include:
   »  Facility assignments for radiologists designed to prevent the possibility of cross-contamination between locations
   »  Implementing flexible work hours for administrative staff in the form of staggered shifts to increase the physical distance among employees
   »  Performing routine environmental cleaningin addition to our regular daily cleaning before and after each shift
   »  Establishing an isolated workspace to minimize exposure between the radiologist

In an ongoing and evolving effort to protect our staff and radiologist, all Catawba Radiology office staff are continuing to work on a rotating basis (eg, including coders, billers and schedulers). Our front desk is now open for walk in payments and our phone lines are fully staffed.

How will this change impact our daily interaction with you?
 »  Our front desk is now open from 8am -5pm, Monday – Friday for walk-in payments.
 »  All phone lines are now fully staffed. All calls made to our office will be sent directly to the appropriate service representative who will be able to assist you.

For additional updates on the coronavirus, go to the Centers for Disease Control and Prevention (CDC) website.

Thank you for your continued trust in Catawba Radiology. We continue to cherish the opportunity to care for the patients in our communities just as we have since 1950.