Susan Lyons
Breast Cancer Survivor
Diagnosed at age 34
As Featured in Hickory Daily Record’s A Letter To The Editor:
Medical staff kind, professional
“I would like to take the time to thank the fine staff at Frye Care. So many times we hear of unprofessional behavior, rudeness and neglect when we are dealing with the medical professionals. My experience this week was totally opposite. I was dealing with a stressful and very scary medical situation. Unsure of the outcome, I preceded to get to the bottom of it. After much prayer and prayer warriors supporting me, my appointment day arrived. I was ushered into the facility with nothing but gentleness and kindness. I was handled in a professional, yet personal manner. My test results were scary, but the staff rearranged their schedule to help me get the results I needed. They explained everything to me before they ever touched me and proceeded to do everything they explained. My recovery time was pain free and restful. They called to check on me and were very thorough on making sure I was OK. I just wanted to let Dr. Holtzman and his staff Michelle W., Kimand Michelle D. know how much I appreciate the warmth and kindness they showed to me.”
– Genita Hill of Hickory, December 1, 2017